It’s 5 months and 6 days. I’ve been assured that the refund check has been cut and I should have it this week. Here’s what happened late last week. 12/10/09: 2:42 PM, I returned the call from Mary, an Executive…
Tag: comcast
Does Comcast Care, Part 2
It’s now 5 months and a day. Still no $300 refund check. Still no explanation for why. 12/08/09: After I tweeted and blogged about the situation, Detreon, the most recent Comcast rep I’ve communicated with, left a comment on my…
Does Comcast Care?
The issue is very simple. I am due a $300 refund on equipment that I turned in July 8, 2009. Everyone who actually looks up information on my account says that yes, I am due the money and yes, they…