Email tone isn't understood as much as we think - Lifehacker—of course the issue that isn't being addressed here is how e-mail and telephone rhetorical skills compare to letter writing, memos, and so forth. There's a move to damn what's electronic about the communication without considering whether the issue may be the immediacy of audience and purpose that telephone communication may bring to a speaker/writer.
Posted Friday, 24-Aug-2007 17:09:34 PDT
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